The site www.organicbiotech.fr undertakes to take all necessary precautions in light of the risks presented by the processing to preserve the security of the data and in particular to prevent it from being distorted, damaged, or accessed by unauthorized third parties. In particular, it undertakes to comply with all technical requirements to which treatments must comply.ORGANI
ORGANIC BIO TECH
Contact form on the websiteLyon B
Lyon B 878058452
6 rue de la Victoire
General terms of sale
Organic Bio Tech Corporation is the publisher and operator of the website www.organicbiotech.fr. These General Terms of Sale govern all contracts concluded from the website accessible to the URL: https://www.organicbiotech.fr. They are concluded between organic Bio Tech, registered at the RCS in Lyon under the number Lyon B 878058452, represented by Rita BASMADJIAN in his capacity as President on the one hand and the private non-professional client on the other. The Client and Organic Bio Tech will be collectively called the parties. Any order made on the www.organicbiotech.fr site necessarily implies the customer’s full acceptance of these terms and conditions of sale. Accordingly, the consumer acknowledges being perfectly informed that his agreement on the contents of these general conditions does not require the handwritten signature of this document, insofar as the customer wishes to order online the products presented in the shop of the web site. The consumer has the option to save or edit these terms, provided that both the backup edition of this document are the sole responsibility. The consumer, prior to his order, states that the acquisition of these products is not directly related to his professional activity, their acquisition being reserved for personal use on his part. As a consumer, the customer therefore has specific rights, which would be called into question if the products or services acquired under the website were in fact related to his professional activity. The online store set up by ORGANIC BIO TECH as part of the website mentions the following information:
1. Legal notice allowing an accurate identification of the company ORGANIC BIO TECH.
2. Presentation of the essential features of the proposed property.
3. Indication, in Euros, of the price of goods, as well as, if necessary, of the delivery fee
.4. Details of payment, delivery, or execution.
5. The existence of a right of withdrawal.
6. The duration of the offer or price
.7 The terms of termination of the contract when it is indefinite or longer for one year.
8. All these information are presented in French. The consumer declares that he has the full legal capacity to commit to these terms and conditions
Article 1: Integrity
These terms and conditions express the full obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions set out in these terms and conditions. No general or specific conditions contained in the documents sent or handed over by the consumer will be included in these documents, since these documents would be incompatible with these terms and conditions.
Article 2: Subject
The purpose of these terms and conditions is to define the rights and obligations of the parties in the online sale of goods and services offered by ORGANIC BIO TECH to the consumer.
Article 3: Changes to CGVs
ORGANIC BIO TECH will be able to modify these CGVs at any time. The Customer will be informed of the nature of these changes as soon as they are posted on the https://www.organicbiotech.fr website. The changes will take effect 1 day after they are posted on the site. Only GVCs published on the day of the order are applicable. They are made known to the customer when the customer has accepted them before any confirmation of the customer.
Article 4: Contract documents
This contract is formed by the following contractual documents, presented in descending hierarchical order: the General conditions; the purchase order. In the event of a contradiction between the provisions contained in the documents of different rank, the provisions of the higher-ranking document will prevail.
Article 5: Entry into force – duration
These terms and conditions come into effect on the date the purchase order is signed. These terms and conditions are concluded for the duration necessary to provide the goods and services underwritten, until the warranties signed by ORGANIC BIO TECH are extinguished.
Article 6: Products on offer
Introducing products online. All products are described by ORGANIC BIO TECH as accurately as possible based on the information provided by suppliers. If you have any doubts about the characteristics of a product, the customer can contact ORGANIC BIO TECH via the contact form of our website. THE liability of organic BIO TECH cannot be incurred in the event of a non-substantial difference between the photograph of products present on the site and the product ordered. Organic BIO TEC presents on its website the products for sale with the necessary characteristics to comply with Article L 111-1 of the Consumer Code, which provides for the possibility for the potential consumer to know before the final order is taken the essential characteristics of the products he wishes to buy.
The products ordered and promotional offers offered by ORGANIC BIO TECH are only valid within the limits of available stocks. Produ
ct offers and prices are only valid as long as they are visible on the site and within the limit of available stocks.
Article 7: Order Confirmation
Contractual information will be confirmed by email no later than the time of delivery or, failing that, at the address indicated by the consumer within the purchase order.
Article 8: Proof of transaction
Computerized records, stored in THE computer systems of ORGANIC BIO TECH under reasonable security conditions, will be considered evidence of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.
Article 9: Price
All orders made on the www.organcibiotech.fr site are payable on order. Product prices may change at any time depending on ORGANIC BIO TECH’s pricing policy. The products ordered are charged at the current price when the order is registered. Delivery costs are flat-rate depending on the destination. Prices are shown in Euros all taxes included, excluding participation in processing and shipping costs. The prices displayed take into account the VAT applicable on the day the contract is concluded. Any change in the rate may be passed on to the price of products.
Article 10: How to pay
To pay for the order, the consumer has, at his choice, all the payment methods covered within the purchase order. The consumer guarantees the company ORGANIC BIO TECH that he has the necessary authorizations to use the payment method chosen by him, when validating the purchase order. ORGANIC BIO TECH reserves the right to suspend all order management and delivery in the event of a refusal of authorization to pay by credit card by officially accredited organizations or in case of non-payment. In particular, ORGANIC BIO TECH reserves the right to refuse to make a delivery or to honour an order from a consumer who has not fully or partially paid a previous order or with whom a payment dispute is being administered. ORGANIC BIO TECH has an order verification procedure in place to ensure that no one uses another person’s bank details without their knowledge. As part of this audit, the customer will be asked to send a copy of an ID and proof of residence to ORGANIC BIO TECH by email. The order will only be validated after receipt and verification by our services of the parts sent.
Article 11: Product availability
The order will be executed no later than 10 days from the day after the consumer placed the order. If the product ordered is unavailable, especially due to our suppliers, the consumer will be informed as soon as possible and will have the option to cancel his order. The consumer will then have the choice to ask either the reimbursement of the sums paid within 30 days at the latest of their payment, or the exchange of the product.
Article 12: Delivery terms
The products are delivered to the address indicated by the consumer on the purchase order. The customer has an obligation to verify the compliance of the goods delivered at the time of delivery. Any product anomalies must be indicated as soon as delivery and as soon as possible (within 3 days). The consumer may, at his request, obtain the sending of an invoice to the billing address and not to the delivery address by validating the option provided for this purpose on the purchase order. As regards shipping, work us primarily with Colissimo Suivi. As soon as we send it, you immediately receive an email informing you. To
minimize transportation costs, all low- and medium-sized bulk-clutter products are shipped by a Colissimo Suivi postal service. In addition to being economical, this service delivers in 48 hours throughout France and offers you the possibility to pick up the products ordered at your post office near the delivery address in case of absence of the initial delivery place when presenting the postman. In practical terms, if you are absent on the day of delivery, your postman will leave you with a notice of passage in your mailbox, which will allow you to pick up your parcel at your post office during business hours, within 15 days. Colissimo Suivi is a very reliable service. However, as with any shipment, there may be a delay in delivery or the product may go astray. In case of delay of delivery compared to the date we have indicated to you in the shipping email, we ask you to report this delay to us via the contact form of our website. We will then contact the post office to start an investigation. A Post survey can last up to 21 days from the start date of the investigation. If during this period, the product is found, it will be immediately forwarded to your home (the majority of cases). If, on the other hand, the product is not found after the 21-day investigation period, the Post Office considers the parcel to be lost. Only then can we return a replacement product to you at our own expense. If the product or products ordered were no longer available at that time, we would refund the amount of products affected by the loss of the carrier. If the product or products were still available but had changed the selling price on the site, we would apply the new selling prices, either by refunding you by cheque for the difference or by asking for a supplementary cheque regarding this price difference. Any error or change made by the customer in an ongoing delivery order, regardless of whether it results in an extension of the delivery time. In the event of a stock outage, ORGANIC BIO TECH reserves the possibility of delivering a product of equivalent quality and price.
Article 13: Problems of delivery because of the carrier
Any anomaly concerning the delivery (damage, product missing compared to the delivery order, damaged parcel, broken… products) will have to be imperatively indicated on delivery in the form of “handwritten reserves”, accompanied by the signature of the client. At the same time, the consumer will have to confirm this anomaly by sending the carrier within 3 working days of the delivery date a recommended letter with acknowledgement of the claims. The consumer will have to send a copy of this mail by simple mail to:
ORGANIC BIO TE
nt,6 Victory Street
69003 Lyon – FRANCE
Article 14: Delivery errors
14-a: Consumers must submit to ORGANIC BIO TECH on the same day of delivery or no later than the first working day following delivery, any claim of delivery error and/or non-compliance of products in kind or in quality in relation to the indications on the purchase order.14-b:
The formulation of this complaint with ORGANIC BIO TECH may be made via the contact form of the site specifying the reference of the order.14-c: a rec
eipt of the claim, the company ORGANIC BIO TECHa indicate the procedure to be followed in order to proceed.
14-d: In the event of a delivery or exchange error, any product to be exchanged or refunded must be returned to ORGANIC BIO TECH as a whole and in its original packaging, if possible in Colissimo Recommended, at the following address:
ORGANIC BIO TECH
6 Rue de la Victoire
69003 Lyon – FRANCE
Article 15: Product Guarantee
In accordance with Article 4 of Decree No. 78-464 of 24 March 1978, the provisions of these articles cannot deprive the consumer of the legal guarantee which obliges the professional seller to guarantee it against all the consequences of the hidden defects of the thing sold. The consumer is expressly informed that ORGANIC BIO TECH is not the producer of the products presented under the website, within the meaning of Law 98-389 of May 19, 1998 and relating to liability for defective products. The conditions and the duration of the producer guarantee are shown on the product listings. Given the frequency of renewal of the components of technical products, ORGANIC BIO TECH will be able, on request, to inform the consumer of the availability of spare parts of the products offered and the terms to obtain them eventually. According to the order of 18 December 2014:-The consumer has two years from the issuance of the property to act;-The consumer may choose between repairing or replacing the property, subject to the cost conditions provided by Article L. 211-9 of the consumer code;-The consumer is exempt from reporting evidence of the lack of compliance of the property during the six months following the issuance of the property. This period is increased to 24 months from March 18, 2016, except for second-hand goods. The legal guarantee of compliance applies regardless of the possible commercial guarantee. The consumer may
decide to implement the warranty against the hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code and that in this case he may choose between the resolution of the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code.
Article 16: Right of withdrawal
Consumers have 14 working days to inform ORGANIC BIO TECH of their wish to exercise their right of withdrawal. This period runs from the day the consumer’s order is delivered. If this period expires on a Saturday, Sunday or a public holiday or unemployed, it is extended until the next working day. We invite you to report any return to the customer service of the company BIO BIO TECH: via the contact form of our website. Products can be returned to Colissimo Recommended within a maximum of 14 days after having served via the contact form of our website its wish to retract. Only the products returned as a whole, in their original packaging complete, intact and not open for hygiene reasons will be taken back. This right of withdrawal is exercised without penalty, with the exception of return fees. In the event of the exercise of the right of withdrawal, the consumer has the choice to ask either the refunding of the sums paid, or the exchange of the product. In the case of an exchange, the shipment will be at the consumer’s expense.
In the event of the exercise of the right of withdrawal, THE company ORGANIC BIO TECH will make every effort to reimburse the consumer within 14 day
s. The consumer will then be reimbursed with the same means of payment used during the purchase (Article L. 121 – 21 -4 of the consumer code).
Article 17: Rights of use
The right to use THE software of ORGANIC BIO TECH, as well as those distributed by organic BIO TECH, is granted to the consumer in a non-exclusive, personal and non-communicable capacity, in accordance with the Intellectual Property Code. However, under Article L122-6-1 of this Code, the consumer has a right of reproduction exclusively for the establishment of a backup copy, where it is necessary to preserve the use of the software. In any event, the author of the software retains a right of ownership over his work, which the consumer agrees to respect.
Article 18: Force majeure
Neither party will have failed in its contractual obligations, as their execution will be delayed, hindered or prevented by a fortuitous case or force majeure. Any irresistible facts or circumstances, outside the parties, unpredictable, inevitable, independent of the will of the parties and which cannot be prevented by the parties, despite all efforts will be considered as fortuitous or force majeure. reasonably possible. The party affected by such circumstances will notify the other within ten business days of the date on which it becomes aware of it. The two parties then, closer in a period of a month, except impossibility due to the force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the case of force majeure lasts longer than three months, these terms and conditions may be terminated by the aggrieved party. Expressly, are considered as cases of force majeure or fortuitous, in addition to those usually retained by the jurisprudence of the courts and french courts: the blocking of the means of transport or supplies, earthquakes, fires, storms, floods, lightning; the judgment of the telecommunication networks or difficulties specific to external telecommunication networks to customers.
Article 19: Not partial validation
If one or more stipulations of these terms and conditions are held to be invalid or declared in valid under a law, regulation or following a final decision of a competent court, the other stipulations will retain all their strength and reach.
Article 20: Not renunciation
The fact that one party does not avail itself of a breach by the other party of any of the obligations covered by these terms and conditions cannot be construed in the future as a waiver of the obligation at issue.
Article 21: title
If there is difficulty in interpreting any of the titles at the top of the clauses, and any of the clauses, the titles will be declared non-existent.
Article 22: Applicable law
The interpretation and execution of these General Terms of Sale, and all the acts that will be the consequence of them, are subject exclusively to French law. In the event of a dispute between the parties over the interpretation, performance or termination of the contract and the induced benefits, the parties will endeavour to settle it out of court.
Article 23: Protection of personal data
As part of the operation the site www.organicbiotech.fr the company ORGANIC BIO TECH is likely to collect personal data. This data will be processed in accordance with the intended purposes of the collection. The personal data protection policy is available as an appendix to the terms and conditions of sale that you acknowledge to have been aware of. This site and the resulting processing of personal data are the subject of a declaration to the National Commission for Information Technology and Freedoms. It is recalled that a person whose personal data is processed has the right to access correction and opposition to the processing of his personal data. These rights may be exercised in accordance with the law of August 6, 2004 by simple request via the contact form on the interenet site justifying his identity and a legitimate reason if required by law.
ORGANIC BIO TECH is a corporate citizen that places the principles of honesty and transparency at the heart of its daily actions. We believe that the foundation of a strong and lasting relationship with you is based on trust and mutual interest. We value protecting and respecting your most precious privacy and choices. In accordance with the Regulations 2016/679 on the protection of individuals with respect to the processing of personal data and the free movement of personal data, repealing Directive 95/46/EC (General Data Protection Regulation or RGPD), we provide you with the best guarantees.